Utne Reader librarian Danielle Maestretti mentioned Radical Reference in her article, "Shelf Life: Information Overload" in the July/August 2009 issue of the magazine.

For the out-of-school, significant information literacy can be gleaned from public librarians, who are info-literate by trade. Yes, even in this digital age—especially in this digital age—librarians are often the best place to start. They’re at reference desks and Radical Reference (www.radicalreference.info), on instant messenger and telephone, behind brightly colored "Ask a Librarian!" buttons on library websites. They’ll help you cut through the clutter and send you back into the world with a few literacy skills you didn’t even know you needed.

She says some good shite about media literacy (whatever you want to call it--I kind of prefer "critical thinking") with quotes from the likes of Tom Eland, Siva Vaidhyanathan and others.