A helpful ("non-librarian") user of the site has provided a good list of resources in a comment below.

As noted on our main page, this site is set up to answer questions from activists and independent journalists. We have at times also answered more general questions, and there are many times when a question mays be in a borderline category, and since many pages link to our site we tend to turn up in Google and other search engine results.

But we are not in a position to offer a lot of specfic advice of a legal nature, both because of our limited time and expertise, and because our professional ethics prevent us from giving "legal advice" that should come from a lawyer or other qualified professional. Your question pretty much falls into that category.

Please do not interpret this as a lack of empathy with your struggles to understand the social services system, but rather as an attempt on our part to stay closer to our primary purpose.